Frequently Asked Questions

Guests simply scan the QR code provided at the event. This opens a mobile web page where they can take photos directly with their camera.

No! eazy.photo works directly in any modern mobile browser (Safari, Chrome, etc.). No downloads or account creation required for guests, which ensures maximum participation.

By default, we only allow photos taken directly through our camera interface to ensure authenticity and "in-the-moment" captures. However, as a host, you can enable "Gallery Uploads" in your event settings if you want to allow guests to share photos they have already taken.

Yes! We offer a free version for small events. It includes all core features but has limited storage and data retention. It's perfect for small gatherings, birthdays, or just trying out the service. For larger events, you can upgrade to one of our paid tiers.

No, eazy.photo is a software-only solution. We don't provide physical photo booths, cameras, or printers. This allows us to keep costs low and makes it incredibly easy for you to set up – all you need are our generated QR codes.

This depends on the Data Retention setting you choose when creating the event. Options typically range from 30 days to lifetime storage. After the retention period expires, photos are automatically and securely deleted.

The limit is based on the total Volume (in MB or GB) selected for the event. We offer various tiers to fit everything from small intimate dinners to large corporate conferences.

Yes! As a host, you can download all photos from your event as a single ZIP file at any time from your dashboard.

Absolutely. Every event comes with a Live Photo Wall URL that you can open on any laptop connected to a projector or large screen. It updates in real-time as guests upload new photos.

Yes, we take security seriously. All photos are stored securely, and we use industry-standard encryption for all data transfers. Only you (and anyone you share the dashboard with) have access to the full gallery.

eazyAI is our built-in AI assistant designed to help hosts create and manage their events. It can suggest event names, help with descriptions, and even assist in generating beautiful printable layouts for your QR codes. It's like having a professional event planner in your pocket!